Returns & Refunds Policy
At Justmylook, we want you to be completely satisfied with your beauty haul, which is why we offer a straightforward 30-day return policy for all unopened and unused products. Please ensure items are returned in their original packaging with all security seals intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Securely
Carefully pack your items in their original box to prevent damage during transit, ensuring all lids are tightened and protected.
Print and Attach Label
Download and print your prepaid or standard shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Take your parcel to the nearest designated drop-off point and keep your postage receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing